FAQ
WHAT IS TREE TRUNK ARTS?
Collyn DeBano, the artist behind tree trunk arts, hand casts botanical treasures in solid silver and bronze in her studio in Detroit, MI. Each piece adorns the wearer in nature, reminding them of specific memory or place. Due to the wonder of nature and the artist’s spin on the lost wax casting process, tree trunk arts is one of a kind, true-to-nature jewelry simple enough for the everyday and special enough for always.
HOW DO I CARE FOR MY TREE TRUNK ARTS JEWELRY?
Each piece has an oxidized finish. Well loved and frequently worn pieces will actually get BRIGHTER as you wear them. To maintain the finish, avoid wearing in the water or with sunscreen, lotion, or perfume. DO NOT use commercial jewelry cleaning solutions. To prevent unwanted tarnishing, store away from moisture.
To clean, apply a paste of baking soda and water with a toothbrush in a circular motion.
IS THERE AN ACTUAL TWIG IN IT? IS IT DIPPED IN METAL?
No, the actual plant or object is not inside the piece. I cast the pieces in solid bronze or sterling silver, they are not dipped, painted or plated. The casting process allows for the forms to live on. They have a noticeable weight to them and are made to last!
WHAT IS THE CASTING PROCESS?
Tree trunk arts hand casts natural elements in solid silver and bronze. Through the wonder of nature and the artist’s spin on the lost wax casting process, each piece is unique. The plant parts are put into a wet plaster then the plaster mold goes into a kiln for 8+ hours, burning out the plant material to create a mold. Molten metal is centrifugally thrown into the mold creating a solid metal model to be then transformed into ready to wear jewelry.
HOW DO I FIGURE OUT MY RING SIZE?
• Sizes 3-14 listed but ask in the notes if you need something more specific
• One free resizing is included in ring order, just let me know and send it back
• Order a ring sizer for $3 HERE . Ships for FREE!
Almost any jewelry store can provide your ring size. If you are unsure of your size please get sized before placing an order. Please note if it is sized for men's or women's and if it is for a wide band or thin.
CAN I RETURN MY ORDER?
Your happiness is goal number one for me. I take it personally if there is any problem and will do my best to rectify the situation.
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. Custom items are not refundable.
Please be certain of your ring size before ordering, ONE FREE ring resized is included with purchase, but you are responsible for shipping it back to me. Order a ring size gauge here. You can get sized at your local jewelry store if you are unsure of your size. Please let me know if you need help!
You are responsible for return shipping charges on all exchanges and returns.
WHEN WILL MY ORDER SHIP?
All shop listings are made to order unless "ready to ship" is stated in the listing. Shipping times are subject to change but typically ship within two week of when the order is placed, but shipping times are subject to change. If you require faster shipping times please contact us before making your purchase, and we will determine if an rush production fee is possible.
Please note that you will not receive the exact pieces pictured. Each piece is hand crafted and made with the same care, but given that no plants are the same, no two pieces can be the same. The size and finish specifications will be similar to that in the photograph.
CAN YOU REPAIR MY OLD JEWELRY?
I do not offer repair services except for tree trunk arts pieces.
If you have lost an earring or need a resizing done, please get in touch, even if you bought it from one of the many stores that stock tree trunk arts.